Destinations & Knowledge Hub
How to use the Destinations directory as your agency knowledge repository and structure travel services across proposals.
Ghloria provides a dedicated Destinations directory (app.ghloria.com/destinations) that acts as an internal travel knowledge repository for your agency, paired with structured location intelligence inside every proposal.
Centralized destination intelligence
Instead of scattering destination notes across folders and chats, the Destinations area unifies platform facts, agency notes, emergency contacts, recommended suppliers, and historical proposals in one searchable workspace.
The Destinations Directory
Accessible from the main navigation sidebar (Destinations), the directory provides a comprehensive profile for every country, region, and city:
1. Canonical Destination Facts
Shared across the Ghloria platform and continuously maintained:
- Climate & Seasonality: Monthly weather ratings, demand trends (peak, shoulder, off-season), and optimal travel windows.
- Entry & Health: Visa requirements, passport validity rules, vaccination notices, and safety guidelines.
- Cultural Highlights: Local festivals by month, signature experiences, and daily budget guidelines.
- Core Logistics: Currencies, timezones, official languages, and local transport options.
2. Agency Knowledge Overlay
Your team's proprietary operational layer, preserved privately for your agency:
- Internal Operational Notes: Best local handling partners, logistics quirks, and agency guidelines.
- Local Tips & Curated Recommendations: Hidden gems, vetted restaurants, and preferred guide contacts.
- Emergency Contacts: Local embassy contacts, DMC emergency hotlines, and medical contacts.
- Agency Files & Media Artifacts: Stored destination briefing sheets, PDF guides, supplier contracts, and marketing photos.
3. Historical Proposal Memory
Every proposal created in Ghloria that features a destination is automatically linked to that destination's directory profile.
- Consult past winning itineraries and pricing benchmarks.
- Re-use vetted supplier combinations and accommodation options.
- Accelerate onboarding for new consultants learning a destination.
Using Destinations in Proposals
In the proposal editor's Overview tab, search for destinations using structured location lookup.
- Primary Destination: Sets the anchor location used in proposal summaries, presentation cover slides, and pipeline reporting.
- Multi-Destination Journeys: Add multiple destinations (e.g., Lisbon, Porto, and Douro Valley) to organize complex multi-city itineraries.
- Airport Resolution: Selecting structured destinations automatically resolves nearby international airports and IATA codes for flight planning.
Structuring Services Within Destinations
Structured travel services connect directly to proposal destinations and feed the unified budget, itinerary, and client presentation:
Flights
Use the Flights tab to record journey routes:
- Departure and arrival airports (with IATA resolution)
- Segments, legs, airline codes, cabin classes, and flight numbers
- Baggage allowances, ticketing conditions, and supplier costs
Accommodation
Use the Accommodation tab to organize stays:
- City and property details (hotel name, address, category, room types)
- Check-in and check-out dates (inheriting dates forward to rooms)
- Board basis, room occupancy, and per-night or package pricing
Optionals & Extras
Use Optionals for activities, transfers, guided excursions, dining experiences, travel insurance, and custom services. Each item can be configured as included or optional, unit-priced or total-priced.
Cruises
For maritime itineraries, the Cruises tab captures cruise lines, vessels, embarkation/disembarkation ports, cabin categories, and shore excursions.
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