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The Booking Workflow

Destinations and Service Scope

How to structure destinations, flights, accommodation, and services.

Destinations and Service Scope

Ghloria uses structured travel data to keep proposals consistent from the first quote through the final client presentation. Destinations, airports, accommodation, flights, optional services, and cruises are managed as proposal content rather than loose notes.

Destinations

In the Client & Trip tab, search for destinations and select the matching location. Ghloria supports multiple destinations on the same proposal, with a primary destination used where a compact summary is needed.

You can also enter a custom destination when the location is not available in search, but structured search should be the default for cities, countries, and common destinations.

Why structured locations matter

Structured destinations make proposal summaries, itinerary sections, trip records, and later reporting more reliable. They also reduce inconsistent naming across proposals for the same place.

Flights

Use the Flights tab for flight options and journey structure. A flight option can contain multiple segments, and each segment can contain one or more legs.

Capture the operational details that affect the client and the quote:

  • origin and destination airports
  • departure and arrival date and time
  • airline, operated-by carrier, flight number, and cabin class
  • duration
  • price, quantity, and unit or total calculation
  • commercial conditions
  • flight screenshots or supporting images

Ghloria attempts to resolve airport fields as operators enter airport or city information. Airport validation helps avoid broken or ambiguous flight data in downstream presentation and pricing views.

Accommodation

Use the Accommodation tab to structure stays by city and date range. Each stay can contain one or more hotel options, and each hotel option can contain room-level detail.

Typical fields include:

  • city, check-in, and check-out
  • hotel name, address, category, description, and images
  • room label, room type, board basis, occupancy, and notes
  • price, quantity, and unit or total calculation

This supports side-by-side accommodation options while keeping stay dates, room configuration, and pricing connected to the proposal budget.

Services and Optionals

Use Optionals for services such as transfers, activities, guides, restaurants, insurance, tickets, upgrades, wellness, shopping, and custom extras. Option groups can be tagged and each service can include included items, not-included items, price, quantity, and price unit.

Workspace owners may also see the Cruises tab, which supports cruise line, vessel, embarkation and disembarkation, cabin type, fare class, board basis, cancellation policy, notes, price, quantity, and target itinerary linkage.

Keep services precise

Avoid hiding commercial details in free-text notes when a structured field exists. Structured service data feeds the budget, itinerary, presentation, and proposal version record.

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